Legal

Refund & Cancellation Policy

Last updated: November 2025

At Shootup Media, we value every client and strive to deliver high-quality services. This policy outlines the terms under which payments may be refunded or projects canceled.

1. Cancellation by Client

  • Cancellation before work begins — 90% refund of paid amount
  • Cancellation after partial completion — up to 40% refund depending on progress
  • No refunds once project is delivered or completed

2. Cancellation by Shootup Media

If Shootup Media cancels a project due to unforeseen circumstances, the client will receive a full refund excluding any third-party costs already incurred.

3. Digital Deliverables

Once digital deliverables such as websites, campaigns, or creative materials are shared or published, refunds are not applicable.

4. Third-Party Expenses

Fees paid to third-party vendors (hosting, ad platforms, domain registrars) are non-refundable as Shootup Media does not control their policies.

5. Contact Us

Email: shootupmedia1@gmail.com